UE5.2 Crashes when i import from Quixel Bridge

Development Pipeline & Plugins Plugins
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1

It was working fine on preview 1 but when i updated now its broken attached is the log

Assertion failed: (Index >= 0) & (Index < ArrayNum) [File:D:\PackagedPlugins\FullInstall\Engine\Source\Runtime\Core\Public\Containers/Array.h] [Line: 707] Array index out of bounds: 0 from an array of size 0

UnrealEditor_MegascansPlugin
UnrealEditor_MegascansPlugin
UnrealEditor_MegascansPlugin
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_Engine
UnrealEditor_Engine
UnrealEditor_Engine
UnrealEditor_Engine
UnrealEditor_UnrealEd
UnrealEditor_UnrealEd
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
kernel32
ntdll

2 Likes
2

Well, it’s crashing in the Megascans plugin. That’s all I can tell from that.

If you install the debug symbols, you’ll get a more detailed crash log.
Here’s how to install the debug symbols (credit @GeneralSoundwave)

323059-tutorial-installing-debugsymbols.png
323059-tutorial-installing-debugsymbols.png1536×619 84.4 KB

It’s UE 5.0.2, not 5.2.

3

Please send an email to support@quixel.com with all relevant information about this crash, including screenshots and/or video replicating it if practicable. Thank you!

J. Holmes
Quixel Community Support Lead

4

this is the first time i’m positng something so sorry for the Error in 5.xx :slight_smile:

5

Sure thing will send the complete detailed log and also as @NachoMonkey2 described for the debugging process i’ll do that also.

thank you so much

6

with my experience with Quixel, this only happens on certain models, I’d suggest avoiding the models that crash you and also after you install a bunch of models I’d recommend restarting UE5 before making any map changes

1 Like
7

I am having the exact same issue here

8

Also having the same issue

9

same issue here, some quixel models work, some dont

10

Setting the engine scalability settings to low stopped a lot of the crashes for me. Same with editing settings like LOD bias, etc. By default it’s importing them all at 8k and it just chokes and crashes a lot.

So while I was importing stuff and processing it, I lowered that. After I was done, I put it back up and then it’s fine when you’re actually using them. It just doesn’t seem to be very stable importing/editing the 8k stuff.

11

I’ve got the email from Quixel they’ve sent the update. Kindly update the bridge app in Unreal Launcher.

12

i reinstalled Bridge i the launcher but it hasn’t fixed anything. There doesn’t appear to be a new version available

13

Same issue