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Those are an actual good list of questions, all of which I agree should be answered, without attacking a specific person, since it is a company we are really talking about here.
Stop bashing on a single person, when its the company you are frustrated with over their choices; regardless of who enacts the choices, its not a single person making the decision.
Point your energy to what you posted with that set of questions, and never let up till you have satisfactory answers or some resolution.
My roadmap opinions, it was a stupid idea to change from the older format, it simply needed more active updating.
If EPIC is having a problem in the area of maintenance because of lack of personnel, hire more – they are obviously not hurting for cash.
Start bashing them on that front. Ask if there are even enough people to field any of the “mundane to most of my issues” echo chamber questions.
I bet there are not. I bet they are simply overwhelmed with the requests from side, and the need to control the tap of information on the other side, and also document it, it’s probablly finally caught up internally what they started three years ago.
It is easy to point a finger at something or someone, rather than ask what the person you are pointing at what problems they may have that could be fixed.
Now, don’t get me wrong, I think they ***** the bed with 3 years of Engine “rollout” and they don’t have a slick interface to communicate with the community, help sellers with data awareness and reaction in the marketplace, NOR having a good dissemination to the public on releases and use-cases and where the engines going, and why, and what is actually being FIXED ATM.
But, , and the single entry point “roadmap” list (was it ever a roadmap? Do People even KNOW what a roadmap actually looks like? Not being facetious, I have 20 years in production and I have never seen a kanban board as a “ROADMAP”…) is not to blame for the choices of EPIC the Entity.
Thanks for the genuine answer and talking through. My fears are that I don’t think anything will change until the Epic Staff changes how it communicates with community. represents the Epic Staff on these forums and his role, going by what I see on the forums as being a Community Manager, makes him the highest point in the Epic company that we can air our greviances to. And my expectation is that being the community manager, should be fighting tooth and nail to clear it up with management on how our greviances are being dealt with. Instead the message I’ve gotten thus far is that he’s only ever going to show up once every three months, make a unilateral decision with his team on how the road map should be, and we’re going to have to like it. The end.
Now I can change the vernacular and replace 's name with Epic’s but the heart of my concerns don’t change. Saying Epic only shows up every three months instead of saying , or the community manager, doesn’t really make a difference in the content of my appeal. You and me are 100% in agreement Epic they ***** the bed with 3 years of Engine “rollout” and they don’t have a slick interface to communicate with the community, help sellers with data awareness and reaction in the marketplace, NOR having a good dissemination to the public on releases and use-cases and where the engines going, and why, and what is actually being FIXED ATM.
My question to you is how do you see that failed communication improving? Is that improvement not the responsibility of the Community Manager? If not, who do we air our greviances to? Or do we just continue in the same way we’ve been doing for the past three years, without anything actually improving, or as others have suggested, actually getting worse?
