UE4 install problem

Development Getting Started & Setup
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1

Hello ,

After about 2 days comparing each game engines and softwares. I finally decided to go with Unreal engine .I installed epic game launcher successfully but Nothing happens when I click game launcher. Can Anyone help me to fix this issue

Thank you

here is EpicGamesLauncher Log file

Log file open, 03/30/15 22:02:02
LogModuleManager:Warning: ModuleManager: Module ‘PakFile’ not found - its StaticallyLinkedModuleInitializers function is null.
LogInit: Version: 4.8.0-2467307+++depot+UE4-LauncherReleases
LogInit: API Version: 2467307
LogInit: Compiled (64-bit): Mar 2 2015 22:32:29
LogInit: Compiled with Visual C++: 18.00.21005.01
LogInit: Build Configuration: Shipping
LogInit: Branch Name: ++depot+UE4-LauncherReleases
LogInit: Command line: “E:\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe” -SaveToUserDir
LogInit: Base directory: E:/Epic Games/Launcher/Engine/Binaries/Win64/
LogInit: Rocket: 0
[2015.03.30-16.32.02:223][ 0]LogTaskGraph: Started task graph with 2 named threads and 3 total threads.
[2015.03.30-16.32.02:238][ 0]LogInit: Presizing for 0 objects not considered by GC, pre-allocating 0 bytes.
[2015.03.30-16.32.02:238][ 0]LogInit: Object subsystem initialized
[2015.03.30-16.32.02:243][ 0]LogInit: Computer: MIKEPC
[2015.03.30-16.32.02:243][ 0]LogInit: User: MIKE
[2015.03.30-16.32.02:243][ 0]LogInit: CPU Page size=4096, Cores=2
[2015.03.30-16.32.02:243][ 0]LogInit: High frequency timer resolution =2.272949 MHz
[2015.03.30-16.32.02:243][ 0]LogMemory: Memory total: Physical=3.7GB (4GB approx)
[2015.03.30-16.32.02:243][ 0]LogMemory: Platform Memory Stats for Windows
[2015.03.30-16.32.02:243][ 0]LogMemory: Process Physical Memory: 18.81 MB used, 18.81 MB peak
[2015.03.30-16.32.02:243][ 0]LogMemory: Process Virtual Memory: 14.14 MB used, 14.15 MB peak
[2015.03.30-16.32.02:243][ 0]LogMemory: Physical Memory: 1855.63 MB used, 3797.30 MB total
[2015.03.30-16.32.02:243][ 0]LogMemory: Virtual Memory: 137.77 MB used, 134217728.00 MB total
[2015.03.30-16.32.02:255][ 0]LogTextLocalizationManager: The requested culture (‘en_US’) has no localization data; parent culture’s (‘en’) localization data will be used.
[2015.03.30-16.32.02:333][ 0]LogTaskGraph: Started task graph with 2 named threads and 3 total threads.
[2015.03.30-16.32.02:559][ 0]LogWindows:Error: Windows GetLastError: The operation completed successfully. (0)
[2015.03.30-16.32.02:665][ 0]LogWindows: === Critical error: ===
Assertion failed: SUCCEEDED(Hr) [File:D:\BuildFarm\buildmachine_++depot+UE4-LauncherReleases\Engine\Source\Developer\StandaloneRenderer\Private\Windows\D3D\SlateD3DRenderer.cpp] [Line: 117]
D3D11 Error Result 887A0004

KERNELBASE.dll!UnknownFunction (0x00007ffb3a538384) + 0 bytes [UnknownFile:0]
EpicGamesLauncher.exe!UnknownFunction (0x00007ff64513177d) + 0 bytes [UnknownFile:0]
EpicGamesLauncher.exe!UnknownFunction (0x00007ff6450e23e8) + 0 bytes [UnknownFile:0]
EpicGamesLauncher.exe!UnknownFunction (0x00007ff6450ce478) + 0 bytes [UnknownFile:0]
EpicGamesLauncher.exe!UnknownFunction (0x00007ff645903c65) + 0 bytes [UnknownFile:0]
EpicGamesLauncher.exe!UnknownFunction (0x00007ff645909ab1) + 0 bytes [UnknownFile:0]
EpicGamesLauncher.exe!UnknownFunction (0x00007ff6453e8f5f) + 0 bytes [UnknownFile:0]
EpicGamesLauncher.exe!UnknownFunction (0x00007ff6453e8d9c) + 0 bytes [UnknownFile:0]
EpicGamesLauncher.exe!UnknownFunction (0x00007ff6453e8d17) + 0 bytes [UnknownFile:0]
EpicGamesLauncher.exe!UnknownFunction (0x00007ff6450621a3) + 0 bytes [UnknownFile:0]
EpicGamesLauncher.exe!UnknownFunction (0x00007ff645072718) + 0 bytes [UnknownFile:0]
EpicGamesLauncher.exe!UnknownFunction (0x00007ff64507463c) + 0 bytes [UnknownFile:0]
EpicGamesLauncher.exe!UnknownFunction (0x00007ff645a92d05) + 0 bytes [UnknownFile:0]
KERNEL32.DLL!UnknownFunction (0x00007ffb3b421611) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ffb3ce264ad) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ffb3ce264ad) + 0 bytes [UnknownFile:0]

[2015.03.30-16.32.02:828][ 0]LogExit: Executing StaticShutdownAfterError
[2015.03.30-16.32.02:828][ 0]LogExit: Exiting.
[2015.03.30-16.32.02:829][ 0]Log file closed, 03/30/15 22:02:02

2

Hi AndroidFox,

Have you installed an engine version yet? Here is directions on how to get a version installed and get setup.

If it’s another issue altogether, just post back here and let me know.

3

Hello TJ Ballard ,

I only Installed epic launcher. When I double click epic game launcher Icon. nothing happens

4

Please upload your dxdiag (system specs).

Then follow the ‘From Outside of the Launcher’ instructions here to generate your Debug Logs. Post them here as well.

5

Hi AndroidFox,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please provided the information I requested above.

Cheers,

TJ