Hey emerald-shine, just glad my post helped. I must give credit to Tonyhd who contributed to solving this issue significantly. Honestly I don’t even use Nahimic, it’s used for changing the equaliser settings on the laptop depending on what type of sound you want. It works great, but I tend to have it turned off ever since. The MSI site does have the Nahimic software and it does mention updating the BIOS before installing, so it could be my BIOS firmware is outdated. Just a thought! Good luck