UE4 Editor Keeps Crashing (at witts-end)

Development Platform & Builds
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1

Hello,

I had literally JUST got an account to UE4 yesterday. Since then I
haven’t been able to use editor more than 10 minutes before it
crashes. It doesn’t matter if I had started a new project, or not, it
still will freeze or crash within 10 minutes (tops) of using your
service.

I’m actually at witts-end here and I am pretty angry that UE4 is
behaving like this on my computer. It’s getting so bad that all of the
links on launcher for your program doesn’t work. I’m sure if you
looked up my e-mail for crash reports you’d see a fair amount of
aggravated/■■■■■■ off comments about how I can’t seemingly use a
program that I have paid $20 to use.

I really like what you did with UE4. I would like to use it a lot
more, but if I can’t even have it run on my computer without major
crash issues, I might as well cancel my subscription and go back to
using Unity.

So, if you could help me figure out what could be cause, I would
appreciate it. If you need any logs, let me know where I can find them
and I’ll send it to you.

  • Paul

PC Specs:

Win 7 (SP1, updates up to date)
AMD Phenom II X4 955 Processor (3.2GB)
16 GB RAM
Nvidia GeForce GTX 650 (2GB)

2

Hey Paul,

Thank you for your report. We have assigned this issue to a member of our support staff, and they will begin investigation as soon as possible. If we are unable to reproduce issue, or we need additional information, our staff member will comment here with additional questions. Otherwise, we will post an ‘Answer’ once we have logged issue in our bug database or we have a solution for it.

In meantime, please be sure to review our suggestions for how to report a bug, and feel free to edit your post if you have additional information to provide:

Please and attach crash log and dump file for your project. You can find location of these files in link above.

Thanks!

3

Hi Paul,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please feel free to post back here with additional information that requested.

Thanks,

TJ

4

Pardon me for not answering back, I’m going to send a . of log files. I’ve been having crashes with newer release, as well as, older one.