UE4 Crashing all of a sudden while playing games

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1

While I was playing Insurgency Sandstorm, My screen froze, Turned black, And the game crashed.
This is what was written on the crash reporter:
LoginId:12b822e94b6a1b44019bc9abd6072240
EpicAccountId:3f7a129c483541fc9afb0760b7ca9881

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xb1dfb0b0

d3d11
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
kernel32
ntdll

2

Hey @gaelicjesus!

The problem may be with the integrity of your files or mods if you have any installed. It looks like there may be an issue with your files, so definitely verify the integrity of your files, here’s how:

How do I verify game files in the Epic Games Launcher?

If all else fails, you may need to submit a ticket to the New World Interactive’s support website, located here:

New World Interactive Support

They should be able to diagnose your issue.

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