UE4 Client keep saying No Payment Method on file

UE4 Client keep saying “No Payment Method on File” even though I already set up my card information on their site site.

Pics: http://i.imgur.com/o1u5rOS.png - Imgur: The magic of the Internet

Hi there,

This is likely an account issue, please contact accounts@unrealengine.com and they should be able to assist you further.

Thanks!

Reuben