Ue4 can't fix "please wait"

hy, i’m new to unreal engine, i try to launch Epic Games Launcher few times, it work sometimes ( in my previous install ) but for the moment it doesn’t work, i just see “please_wait”.
I have succeeded to launch it one time since my new install but they are errors when i try to download ue4.
I try to do this to solve my problem A new, community-hosted Unreal Engine Wiki - Announcements - Epic Developer Community Forums but i will certainly make a mistake. I try to change dns, fix my ip and when i open the port 80, 443 and 5222 there are error on my rooter… Maybe it’s linked… I don’t know… If people can help me it was very cool. I really want to make game and i want to use it seriously. But i have to make it work for that and work all time.

Please help me



I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the “Email Us” button under the “Contact Us” section. Thanks!

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