UE crashing

Development Getting Started & Setup
1

Hello !

I’ve wanted to start learning UE5 but i’ve a big issue, when i’m opening a new window for example if i want to bring a starter content to a project the window is going to glitch and blink and when i’m closing that window UE5 crash with that error :

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000 0x00007ff89b871a48 NvPresent64.dll!UnknownFunction 0x00007ff89b82104c NvPresent64.dll!UnknownFunction 0x00007ff89b852f1f NvPresent64.dll!UnknownFunction 0x00007ff89f2f8e07 UnrealEditor-D3D12RHI.dll!UnknownFunction 0x00007ff89f2f8b35 UnrealEditor-D3D12RHI.dll!UnknownFunction 0x00007ff89f2f849d UnrealEditor-D3D12RHI.dll!UnknownFunction 0x00007ff89f2fb0fb UnrealEditor-D3D12RHI.dll!UnknownFunction 0x00007ff8f3c3fe3e UnrealEditor-RHI.dll!UnknownFunction 0x00007ff8f3c3d918 UnrealEditor-RHI.dll!UnknownFunction 0x00007ff8f3c700c3 UnrealEditor-RHI.dll!UnknownFunction 0x00007ff8f3c240ae UnrealEditor-RHI.dll!UnknownFunction 0x00007ff8f3c3f321 UnrealEditor-RHI.dll!UnknownFunction 0x00007ff8f3c41d2a UnrealEditor-RHI.dll!UnknownFunction 0x00007ff8ecbbfb72 UnrealEditor-Core.dll!UnknownFunction 0x00007ff8ecbb284f UnrealEditor-Core.dll!UnknownFunction 0x00007ff8ecbb2ece UnrealEditor-Core.dll!UnknownFunction 0x00007ff8f48b3aeb UnrealEditor-RenderCore.dll!UnknownFunction 0x00007ff8ed2437cd UnrealEditor-Core.dll!UnknownFunction 0x00007ff8ed23c91f UnrealEditor-Core.dll!UnknownFunction 0x00007ff99999e8d7 KERNEL32.DLL!UnknownFunction Crash in runnable thread RHIThread

Can someone please help me i’ve been trying to resolve that issue but i can’t find out

2

can you be more specific with your steps:
which windows (the ContentBrowser/ContentDrawer , the Project creation window, the Blueprint Editor…)
can you tell, or show the steps that produce the issue?
is this in a new project, a blank project, a project you have been working on for a while?

is this project in just Blueprints, or is there custom C++ involved?
did you add any plugins to the project?
what is your operating system?
does this happen when you launch the project from the Epic Games Launcher, from the Editor Project Picker (probably the icon on your desktop, or taskbar), or when you launch the project directly from the [ProjectName].uproject?

in the Launcher for the tile of your engine version click the down-arrow->Options. In the box that appears make sure that “Source Code” (this might already be checked so leave it if it is), and “Editor Symbols for Debugging” are checked. this way when you do get a crash report/StackTrace the report will tell us what function lines are actually involved.

then attempt to do the task and see if the issue persists, and provide that stack trace.

you can try in the Epic Games Launcher, the tile for your engine version the down Arrow->“Verify”. this will attempt to do a checksum on all the files that were installed with the engine, and reacquire any that are missing or fail the checksum.