UE+computer crashed!

anonymous_user_2e4020ba · January 23, 2016, 9:06pm

i was testing my game when the computer AND UE crashed! (crashed as in the blue screen that says:
A problem has been detected and Windows has been shut down ect. ect…something like that)

what happened?

anonymous_user_2e4020ba · January 24, 2016, 5:44pm

anyone know???

teak421 · January 24, 2016, 11:19pm

What does event viewer say? What about DxDiag? Have your drivers been updated. Not a lot to go on above…

anonymous_user_2e4020ba · January 25, 2016, 12:36am

it just turned to the blue computer crash screen,
UE restarted after the problum was fixed- the computer fixed it itself…
what is event viewer and DxDiag and how do you get to them?

anonymous_user_2e4020ba · January 25, 2016, 5:06pm

the blue screen disapered after a little bit

anonymous_user_2e4020ba · January 28, 2016, 7:13pm

i have version 4.8.3

anonymous_user_2e4020ba · January 29, 2016, 12:10am

i think so… that is my only version
i cant really by myself because i need permission to do so

teak421 · January 28, 2016, 11:44pm

Hi. Go here: A new, community-hosted Unreal Engine Wiki - Announcements - Unreal Engine Forums

And scroll down a bit. It has a list of things to do to get your logs. Also, is your project that you are working on designed for 4.8.3? Maybe you could upgrade to a newer version? They are always fixing bugs…

anonymous_user_2e4020ba · February 5, 2016, 10:37pm

im posting DxDiag in bits

System Information

Time of this report: 2/5/2016, 17:32:08
Machine name: CORP0608-PC
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.151230-0600)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: 10B0CTO1WW
BIOS: LENOVO BIOS Rev: FCKT65A 0.0
Processor: Intel(R) Core™ i3-4350 CPU @ 3.60GHz (4 CPUs), ~3.6GHz
Memory: 4096MB RAM
Available OS Memory: 4008MB RAM
Page File: 5635MB used, 2625MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

DxDiag Notes

  Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
      Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

anonymous_user_2e4020ba · February 5, 2016, 10:38pm

continued

Display Devices

      Card name: Intel(R) HD Graphics 4600
   Manufacturer: Intel Corporation
      Chip type: Intel(R) HD Graphics Family
       DAC type: Internal
     Device Key: Enum\PCI\VEN_8086&DEV_0412&SUBSYS_309817AA&REV_06
 Display Memory: 1824 MB

Dedicated Memory: 192 MB
Shared Memory: 1632 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: G226HQL
Monitor Id: ACR0346
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HD15
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0014.4206 (English)
Driver Version: 10.18.14.4206
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/6/2015 15:14:56, 24802416 bytes
WHQL Logo’d: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4752-11CF-7464-9610BBC2C735}
Vendor ID: 0x8086
Device ID: 0x0412
SubSys ID: 0x309817AA
Revision ID: 0x0006
Driver Strong Name: oem7.inf:IntelGfx.NTamd64.6.1:iHSWD_w7:10.18.14.4206:pci\ven_8086&dev_0412
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

anonymous_user_2e4020ba · February 5, 2016, 10:39pm

Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

anonymous_user_2e4020ba · February 5, 2016, 10:39pm

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

anonymous_user_2e4020ba · February 5, 2016, 10:40pm

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

anonymous_user_2e4020ba · February 5, 2016, 10:40pm

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

anonymous_user_2e4020ba · February 5, 2016, 10:40pm

Sound Devices

        Description: Speakers (Realtek High Definition Audio)

Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_17AA3098&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7116 (English)
Driver Attributes: Final Retail
WHQL Logo’d: Yes
Date and Size: 12/17/2013 23:10:54, 3780696 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: No, No
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No

anonymous_user_2e4020ba · February 5, 2016, 10:41pm

Sound Capture Devices

DirectInput Devices

  Device Name: Mouse
     Attached: 1
Controller ID: n/a

Vendor/Product ID: n/a
FF Driver: n/a

  Device Name: Keyboard
     Attached: 1
Controller ID: n/a

Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

USB Devices

USB Root Hub
| Vendor/Product ID: 0x8086, 0x8C26
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
±+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x8000
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub

Gameport Devices

PS/2 Devices

HID Keyboard Device
| Vendor/Product ID: 0x04B3, 0x3025
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
HID-compliant mouse
| Vendor/Product ID: 0x17EF, 0x6019
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

anonymous_user_2e4020ba · February 5, 2016, 10:42pm

Disk & DVD/CD-ROM Drives

  Drive: C:

Free Space: 33.6 GB
Total Space: 155.7 GB
File System: NTFS
Model: INTEL SSDSC2BW180A3L SCSI Disk Device

  Drive: Q:

Free Space: 1.9 GB
Total Space: 14.5 GB
File System: NTFS
Model: INTEL SSDSC2BW180A3L SCSI Disk Device

  Drive: E:
  Model: PLDS DVD-RW DH16AESH SCSI CdRom Device
 Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

System Devices

 Name: High Definition Audio Controller

Device ID: PCI\VEN_8086&DEV_8C20&SUBSYS_309817AA&REV_04\3&11583659&0&D8
Driver: n/a

 Name: Intel(R) HD Graphics 4600

Device ID: PCI\VEN_8086&DEV_0412&SUBSYS_309817AA&REV_06\3&11583659&0&10
Driver: n/a

 Name: Intel(R) 8 Series/C220 Series  PCI Express Root Port #6 - 8C1A

Device ID: PCI\VEN_8086&DEV_8C1A&SUBSYS_309817AA&REV_D4\3&11583659&0&E5
Driver: n/a

 Name: Realtek PCIe GBE Family Controller

Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_309817AA&REV_0C\01000000684CE00000
Driver: n/a

 Name: Intel(R) H81 LPC Controller - 8C5C

Device ID: PCI\VEN_8086&DEV_8C5C&SUBSYS_309817AA&REV_04\3&11583659&0&F8
Driver: n/a

 Name: Intel(R) 8 Series/C220 Series  PCI Express Root Port #3 - 8C14

Device ID: PCI\VEN_8086&DEV_8C14&SUBSYS_309817AA&REV_D4\3&11583659&0&E2
Driver: n/a

anonymous_user_2e4020ba · February 5, 2016, 10:42pm

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_8C3A&SUBSYS_309817AA&REV_04\3&11583659&0&B0
Driver: n/a

 Name: Intel(R) 8 Series/C220 Series  PCI Express Root Port #1 - 8C10

Device ID: PCI\VEN_8086&DEV_8C10&SUBSYS_309817AA&REV_D4\3&11583659&0&E0
Driver: n/a

 Name: Intel(R) USB 3.0 eXtensible Host Controller

Device ID: PCI\VEN_8086&DEV_8C31&SUBSYS_309817AA&REV_04\3&11583659&0&A0
Driver: n/a

 Name: Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller

Device ID: PCI\VEN_8086&DEV_8C02&SUBSYS_309817AA&REV_04\3&11583659&0&FA
Driver: n/a

 Name: Intel(R) 8 Series/C220 Series  USB EHCI #2 - 8C2D

Device ID: PCI\VEN_8086&DEV_8C2D&SUBSYS_309817AA&REV_04\3&11583659&0&D0
Driver: n/a

 Name: Intel(R) 8 Series/C220 Series  USB EHCI #1 - 8C26

Device ID: PCI\VEN_8086&DEV_8C26&SUBSYS_309817AA&REV_04\3&11583659&0&E8
Driver: n/a

 Name: Intel(R) 4th Gen Core processor DRAM Controller - 0C00

Device ID: PCI\VEN_8086&DEV_0C00&SUBSYS_309817AA&REV_06\3&11583659&0&00
Driver: n/a

 Name: Intel(R) 8 Series/C220 Series  SMBus Controller - 8C22

Device ID: PCI\VEN_8086&DEV_8C22&SUBSYS_309817AA&REV_04\3&11583659&0&FB
Driver: n/a

anonymous_user_2e4020ba · February 5, 2016, 10:43pm

Name: Intel(R) Dual Band Wireless-AC 7260
Device ID: PCI\VEN_8086&DEV_08B2&SUBSYS_42708086&REV_83\D8FC93FFFF91F46F00
Driver: n/a

anonymous_user_2e4020ba · February 5, 2016, 10:44pm

DirectShow Filters

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
PP PCM Wrapper,0x00200000,1,1,ppPCMEnc.ax,1.01.0000.0321
CyberLink Editing Service 4.5 (Source),0x00200000,0,2,CLEdtKrn.dll,4.05.0000.6706
CyberLink UltraSpeed/SVRT Demultiplexer,0x00600000,1,0,SE_CLEdtDemuxer.ax,1.02.0002.4213
CyberLink MP3/WAV Wrapper,0x00200000,1,1,P2GMP3Wrap.ax,3.07.0000.1314
PP Video Regulator,0x00200000,1,1,CLResample.ax,2.05.0000.1818