UE 5.3; Device's SDK status was not returned from Turnkey

Development Platform & Builds Mobile
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Fresh install (first time trying android Dev), my Android device and desktop seem to not be working correctly. I followed the guides for installing the sdk, however it’s possible i need to start over clean. I would like to avoid that if i can

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So I reinstalled everything essentially; Everything looks the same, but I was able to successfully launch my game to my phone. Does the caution sign show up for everyone? it makes it seem like something is wrong

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this is happening for me right now. Are you saying you reinstalled everything as in ue5 too, or just the android sdks and whatnot

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Sorry just seen this;

Ya make sure you do everything literally step by step. It’s is easy to skip over one, and it’s possible I did that.

I only uninstalled al the SDK stuff, not UE5. But if you think you altered some UE5 things, you might want to just reinstall the engine to be safe

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Hey I’m facing the same issue and losing my mind over this. I reinstalled everything, Android Studio, UE5, etc… but i still get the same error. Could you please tell me if what you did step by step or perhaps show me a screenshot of your Android Studio SDK manager packages?

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I had the same symptom (exclamation mark beside the device name and quick launch + packaging not working for Android) but I fixed it for a quick launch at least. (I have not tested others yet.)

Specific Symptom:

  • Both packaging and quick launch fail with an “Unknown Error”
  • As CptMennes posted, an exclamation mark shows beside the device name
  • A device’s Sdk status was not returned from Turnkey
  • Headache, back pain, and dried eyes (just kidding)

Solution for my problem (At least quick launch is working):

Project Settings → Android SDK → Location of JAVA
I had this directory to NVPack folder thingy because it worked when I was using UE4. But I just changed this to Program Files/Android/Android Studio/jre and it started to work.

It still shows the exclamation mark but it worked. I don’t know why tbh…

What I tried but did not work(only closely related ones):

  • Verifying UE5 version and reinstalling Android part by checking on the option
  • Reinstalling SDK versions
  • Remove a plugin that I don’t know where it was from (lol)

Thanks for posting this btw! I hope people with the same problem find a solution from what you and I wrote here and lose fewer hairs. :smiley:

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