UE 4 crash machine when I use Intel HD Graphics 4600

Hi guys

I have a question and I need you to help. I had installed on my machine one NVidia GTX 760 2GB DDR5, and was always giving bluescreen. So I decided to test with my onboard card that is a Intel HD Graphics 4600 with 1Gb. Only now that the unreal starts and crash the machine and have to restart it.

The unreal works with Intel onboard card? How do I resolve these issues, both the bluescreen with NVidia like this to not work with Intel Card

No it does not.

UE4 requires a DirectX 11 compatible card. No onboard graphics chip will suffice.

I have a GTX 760 and I also get bluescreens from time to time, but just as other users with different cards.
What reduced the bluescreening for me in version 4.76 was closing and reopening the editor in shorter intervals.
In 4.8 I see less bluescreens even after prolonged editor usage. So definitely some stability imprtovement there.
Bottom line: The bluescreens are most likely not related to the graphics card.
If you have a GTX, then use it.

Definitely not enough RAM. Onboard graphic solution tend to be insufficient for UE4.

Thanks and KVogler

I have a GTX 760 2Gb DDR5 too. I changed it because of bluescreen too. I’ll get to install it and restart the Unreal from time to time. I realized that the 4.8.1 version this more stable.

What is a graphics card from NVidia that did not give this kind of problems?

The Intel HD 4600 should be able to run it, though the performance would be very poor
I’ve run it on a GTX 560 and a GTX 660 and it works fine, so it definitely should work on your GTX 760

You’re right darthviper107. I’m working on my laptop which has an Intel HD 3000 and so far had no problems. The problem is with some piece of my workstation. I know it’s not the graphics card NVidia GTX 760. I’m already thinking it may be something with the motherboard.

Which is an Asus Z97M-Plus / BR and I have 20Gb of RAM. Actually no longer know what to do, I think I’ll have to buy a new motherboard to test or getting a borrowed.

I took extra everything was on the computer to eliminate other problems.

The current configuration of my workstation is:

Motherboard Asus Z97M-Plus/BR
Processor Intel i7-4790K 4.00GHz
Memory Corsair Vengeance 2 x 8Gb DDR3
Memory Corsair XMS3 2 x 2Gb DDR3
Video Card NVidia GTX 760 2Gb DDR5 PCIe 16x
Hard Drive WD 160Gb 2 x RAID 0 (System)
Hard Drive WD 500Gb 2 x RAID 0 (Data and Projects)
Power supply Corsair CX600
Monitor 2 x DELL P2314H

That’s an odd RAM configuration, perhaps try starting the system with like 1 stick of 8GB and test and see what happens. I built a system recently where it wouldn’t start up and I had to add the RAM one by one to get it going.

It also depends on what you consider “running fine”…
On my laptop with a i5-M460 grapic chip. UE4 runs, a bit slow, but the fan runs really fast…
And it wasnt a good idea on the laptop (thats why I finylly gave in and bought a desktop machine), was trying to do landscapes.

So, although laptops with onboard graphics can run UE4, you should be comfortable with the noise level of a generator room and having a searing hot machine after five minutes.
(Seriously, almost burnt my fingers on the keyboard)…

my current desktop config is actually pretty simillar to yours: :slight_smile:

----8<–snip--------------------------

Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150316-1654)
Language: German (Regional Setting: German)
System Manufacturer: ASUS
System Model: All Series
BIOS: BIOS Date: 04/23/14 11:04:42 Ver: 06.01
Processor: Intel(R) Core™ i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
Memory: 32768MB RAM
Available OS Memory: 32710MB RAM
Page File: 4796MB used, 93334MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled

Card name: NVIDIA GeForce GTX 760
   Manufacturer: NVIDIA
      Chip type: GeForce GTX 760
       DAC type: Integrated RAMDAC
     Device Key: Enum\PCI\VEN_10DE&DEV_1187&SUBSYS_847A1043&REV_A1
 Display Memory: 4038 MB

Dedicated Memory: 1990 MB
Shared Memory: 2048 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: PnP-Monitor (Standard)
Monitor Model: 27MP35
Monitor Id: GSM5A5B
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.5306 (English)
Driver Version: 9.18.13.5306
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/28/2015 09:04:11, 15864064 bytes
WHQL Logo’d: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-52C7-11CF-4967-77A41CC2C435}
Vendor ID: 0x10DE
Device ID: 0x1187
SubSys ID: 0x847A1043
Revision ID: 0x00A1
Driver Strong Name: oem129.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section032:9.18.13.5306:pci\ven_10de&dev_1187
Rank Of Driver: 00E02001

----8<–snip--------------------------

I’d say that is your issue right there.
Probably different speeds and you’re machine is being a bit fickle.

As a general rule, don’t mix RAM modules :slight_smile:
I personally avoid mixing brands too, though provided they run the same speed/size, it shouldn’t be a problem.

I run UE4 with the same CPU & GPU, only on an older motherboard, without BSOD issues.
All my ram is identical - same brand, speed, size.