[=;295634]
Could you elaborate on the statement :“how people would react to long intervals without a release or update”:
Why can’t you have bug squashing release every month (tick) and every forth (or third) month (tock) release with new features? What do you mean by long intervals and why? Surely you’re not suggesting that because intel is doing 12 to 18 months you have to do the same, because it is called tick tock?
It’s either I didn’t understand you and how tick tock works and what it’a all about, in that case I would really like if you explain to me why you’ve mentioned long intervals, or you didn’t understand how tick tock works and what’ it’s all about.
Thank you.
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This is all just hypothetical right now. What I mean by long intervals is that by switch to a back-and-forth method would replace the workflow of releasing a major build, cracking down on bugs with hotfixes between builds. Hotfixes are easier to push out every couple of weeks as opposed to waiting a couple months for a big chunk of fixes. My question was more if people would prefer the fixes trickle in as they are made or waiting a while to get those same fixes all at once, but with a few more because there was focus on fixes for that period.
Yes, I understand completely that Intel can have year-long or more intervals between Tick and Tock, but what I said was “something like” it, not to do exactly what they do to the letter. If it would be easier, I can refer to it by something more like “flip-flop”. Intel is a chip manufacturer as well which explains their extra-long cycles (hardware+software takes longer to develop).
[=tegleg;295630]
thats a great idea in theory but the way it works in practice is:
someone reports a bug,
many people reply to the thread expressing concern,
an epic staff member says thanks we now know about this and here is a random number to prove it (UE-somenumber)
and here is where this system falls down:
because the bug has been officially acknowledged people quietly wait for a fix.
this means the perceived community interest dies to 0 and the bug fix gets pushed down in priority.
months later people ask about the bug again, vicious circle continues, nothing gets fixed.
[/]
This is something that we noticed was happening as well, but have put in a system to help prevent it. All of our reports that are being referenced in those answerhub posts get updated with a special section called “Community Interest”. As more people arrive and agree, that number is escalated and it shows up when deciding how to prioritize. We even have a new email that goes out to our various developers highlighting the bugs with the highest community interest.
This is all a bit new however (within the last few months), so I am sure that you are correct that a few have been missed or not given higher priority. If you have any posts that I can address specifically, I can look into them myself and make sure they are prioritized correctly. It’s important to me that these older issues get brought up to their respective developers, so please let me know.