Hello, I am using TM on Mac and have been happily creating on both TM 2020 and 2021 versions. Recently all my TM files converted to presenter files and I am unable to open them?! Every time I save a new file it creates a “pink” TM presenter file which contains no data. It’s really frustrating. I presume it’s a “save” setting or a fault in the way I have set TM up on Mac install. I hope someone on here could potentially help with this. I love TM and it’s really halting all the progress I have made so far! Thanks in advance.
Hello ,
Thank you for posting in the community about your issue and it seems like you may have changed the default when double clicking on a *.tm file to be open with the Presenter.exe instead of Twinmotion.exe.
Could you try to open the Epic Games Launcher and open Twinmotion from there, then open your projects. If that works that means everything is correctly setup on the software side.
- Select any TM file with the format you want to change in the Finder.
- Right click on the file and choose “Get Info.”
- Change the application in the “Open with:” drop down to Twinmotion.exe
- Restart the computer
- Then try to double click on a *.tm file project.
Hope this helps and if you are still having issues please contact us directly:
https://twinmotionhelp.epicgames.com/s/case-community-page
Kind regards,
Vincent B.