I have a twinmotion model which I have assigned all the materials to. When I update the revit model in anyway and sync the twinmotion model glitches and all the materials are lost and assigned randomly. Even if I have saved a step before when I reopen it just automatically syncs and all the material setting are lost please help?
I re-did this model from a previous as that was not syncing to the revit model for example I changed the fence panel type in revit. However in twinmotion the fencepanel is still the old model? It would be useful if I could fix this and not redo the model above.
If you're using the Collapse by material option when you import your Revit model into Twinmotion, there have been some issues with this option that can cause materials to randomly be reassigned when re-syncing your model. We've found the that using the Collapse all or Keep Hierarchy collapse options can get around this issue.
If you're able to share any files you noticed this occurring with, both Twinmotion and Revit files, please submit a bug report here so our support team can pass this along to our engineers to aid in their efforts to resolve these issues.
Hi Many thanks for this, I had not seen these messages previously as the emails had been sent through to a colleague I will try and share the files tomorrow! Many thanks