Twinmotion doesn't download megascans assets

I can’t use megascans assets in my Twinmotion (see the video in attachment file).
I was relogin in Epic Games Launcher and Twinmotion couple of times - no effect.
I install 2 versions of Twinmotion 2023.2.3 and 2023.1.2 - no effect.
Need help, please.

Video of the problem:

1 Like

Did you find out how to solve this?

Hey!
@Andrew_Laser Apologies we couldn’t get back to you earlier. I just wanted to check in and see if you’re still facing this issue or if there is any other update regarding the problem. :slight_smile:

@sapateira Thanks for bringing this back up. Are you encountering a similar issue? If so, feel free to share details and I’ll be happy to look into it.