Twinmotion crashing when importing sketchup model

I'm fairly a newbie

trying to import a .skp into Twinmotion (2022.2.3) using import function and it would just not load. after clicking import the task manager would show as not responding.

Please help

HI ,

Sometimes, depending on your computer's specs and the complexity of the file being imported, the import process can take time and Task Manager may list Twinmotion as not responding, but waiting a little longer should continue with the import.

If you're still having trouble, you could try using the Datasmith Exporter plugin for SketchUp to import your file into Twinmotion.

Best,

Raghib