I am encountering an awful amount of crashes since I’ve updated to Twinmotion 2025.1. The crash happens either when I am updating a model through the direct link (Rhino 8 > Twinmotion) or when I try to open the project afterwards.
My config:
AMD Ryzen 7600
Nvidia 4070 ti 12GB VRAM
32GB DDR6 RAM
Does anyone have a solution for this? I already tried the “contact us” approach. I included the same screenshot of the crash report message OP has posted. The replied via email with steps to try and remedy the issue “…download/run the epic games launcher and “repair”…” I tried it and the same result. I even uninstalled and re-installed it with the same crash. This happened last week, forcing me to lose days of work and to start a new file. After about 30% of re-doing the initial project. I saved and closed TM. When I tried to open the file, same crash.
I tried changing the graphics setting to Directx 11. I was able to open the file, but no path tracing. It’s “greyed out” and not able to be selected. So this “workaround” to open the file is useless for me. Below are the specs for my machine. Hope someone can find the issue and solution. Thanks
I’ve the same issue after 2025.1.1 update… ! The program has crashed…! Even if you just create a “new scene” without opening any work, change the settings from medium to low, it gives an error and sends it to the desktop. Have you really tested your program after the update you made? I can’t “open” any work right now. My latest work contains huge details and all my days of work is now not opening and giving an error. The bad thing is: There is no going back to version 2025.1.0! Please fix the program as soon as possible.