Twinmotion 2022.2.1 locking up my PC when importing from Sketchup.

Development Pipeline & Plugins
,
1

I'm having trouble importing from Sketchup after the latest update. I only have 16GB of RAM and Twinmotion is completely eating it up now to the point of completely locking up my PC. The previous update did not have this behavior.

I now have to go back to 2022.1.2 to successfully import. I tried converting that file afterwards to the latest update but even that locked up my PC. Is there a way of downgrading to the previous update?

2

Hello Alex,

Thank you for posting in the community and sorry to hear about the troubles. Would you be able to submit a bug report so we can best investigate the issue and send us one of your Sketchup scene so we can look at the performance and hardware needs of the scene. Here is the link to submit a bug: https://twinmotionhelp.epicgames.com/s/case-community-page

Kind regards,

Vincent B.