Twinmotion 2022.1 crash everytime i try to do something.

Development Getting Started & Setup
,
1

Hello,

my twinmotion 2022.1 crash everytime i try work with it. i have this error :

Fatal error: [File:Unknown] [Line: 684] pResource->Map(Subresource, pReadRange, reinterpret_cast<void**>(&pData)) failed at D:\tm\workspace\Release-2022.1\Engine\Source\Runtime\D3D12RHI\Private\D3D12RHIPrivate.h:1185 with error DXGI_ERROR_DEVICE_REMOVED with Reason: 887A002B

Twinmotion 2021.1.4 have no problem.

i tried the regedit trick but still no effect.

my config : RTX 3090 and i9 10850K, latest nvidia Studio driver.

when the app is running, GPU is at 100% load seems weird to me.

Can it be fixed ?

Thank you

2

Same here, any update?

3

Hello ,

Thank you for posting in the community and wanted to know if you tried the Tdr Delay workaround? If you tried it and are still having this problem try increasing it from 15 to 30 and make sure to restart the computer after making any changes in the registry.

https://twinmotionhelp.epicgames.com/s/article/Video-Card-GPU-Crash-during-export-using-Path-Tracer-Long-computation-times-TDR

If you are on a lop top the Studio Driver is the right one and if you are on a desktop the Game ready driver might be better.

If this still did not help, please contact us directly here so we can investigate further with you:

https://twinmotionhelp.epicgames.com/s/case-community-page

kind regards,

Vincent B.

4

Try this:

1. Download MSI Afterburner here http://event.msi.com/vga/afterburner/download.htm

2. Install it and run it.

3. In the "menu" there is a "power limit" slider. Put the slider to lower value (70 - 80%).

4. That's all! This limitation prevents Nvidia BOOST - does not undervolt. core.

Hope it helps.

Dan

5

Hello Vincent_B,

thanks for fast replly, my problem was witch MSi After burner. When I turn it of the TW is going smooth.

best regard,

RD

6

Hello,

At this time the MSI Afterburner is causing crashing issues, please refer to the article related to the crash: https://twinmotionhelp.epicgames.com/s/article/Twinmotion-Can-Crash-due-to-MSI-Afterburner-and-Riva-Tuner

Kind regards,

Vincent B.

7

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.