Twinmotion 2022.1.2 freezes monitor and becomes unresponsive!

Once Twinmotion is launched, the model will load correctly. Once loaded, navigation is only possible for a few minutes before one of the monitors (LG 32in HDR 4K x2) freezes and becomes unresponsive. As a temporary workaround, the monitor can be disconnected/reconnected but this only works 50% of the time. The other 50% will force the mac to shut down.

macOS Monterey 12.4

Mac Studio (2022)

Apple M1 Ultra

64GB

Archicad 24/25

I am having the exact same issue (albeit with the Max not Ultra Studio). Vectorworks

Hello ,

At this time, the Apple M1 chips aren't supported hardware and have been known to cause issues like this for some users. We're currently working on introducing support for the M1 chips in a future update, either later this year or early next year.

Until then, following the steps in the Twinmotion is not visible after splash screen article may help resolve the issue, as this should reset Twinmotion back to a default configuration.

Best,

​​​​​​​Raghib

@Raghib Khan​ thank you. Deleting the Config file has resolved the issue (for now). I have tried three projects and pushed it to the limits without a crash.

Im having EXACT SAME ISSUE on my mac studio!!! 😣

Hi TM, I have a Mac Studio 2022.

TM Edu and Trial is freezing every 5 min or so, depends how much I look around or walk into my scene. My scene is VERY SIMPLE, just two big blocks and my little sketchup model (it is a chair that I design)… TM freezes and look how this is WEIRD, freezes only the SCREEN (monitor) not the computer. I have 2 monitors plugged into my MAC STUDIO when it freezes only freezes rhe Monitor that i’m working with TM, if i unplug ans plug it again it starts to work fine again… but it will freeze several times….

IM TELLING RIGHT NOW, is impossible to work with TM on Mac Studio, i have tried several diferente versions of TM… also I don’t even have IDEA how many TM versions i have in my Mac Now… I don’t know where they are, how to uninstall them, how to locate them etc… they way the whole setup for installation is makes ir easy but you have nk control how to locate it.

I LOVE TM, i love the interface, I know how to work it!!! I would pay 1k for the license IF IT SUPPORTS PATH TRACING AND DONT FREEZE ON MAC M1… PLEase TM team, fix ir ASAP… whole community asking for Path Tracing on Mac…. PLEASE!!!

same issue here. Twinmotion is now useless.

I turned down the desktop quality to medium which so far seems to make it usable. have not exported anything yet however.

M1 ultra 64gb studio display + LG ultafine 27". This is going to be an AEC market killer if Epic and Apple cannot reach some sort of accord soon.

So much for turning down to medium. Raghib: When does Epic intend to support Apple Silicon?

thx

-J

I'm having the exact same problem on my Mac studio as well.

Same here!

using MacStudio M1Max with 64gb