Twin Motion wont Open on Mac

I am on am M1 13" Macbook with Big Sur 11.5.2

I upgraded to the newest available TwinMotion (2022.1.2) and have since had issues with TM not opening. I go through the Epic Launcher and click 'launch' and the loading window pops up, loads, and disappears. There is an app icon in my dock but no windows visible.

I tried uninstalling all the versions of TM that I had, and reinstalling the previous model (2021.1.4) and now I still cant open any of the models I've made in any of the versions and the same process happens. Window opens>loads>window closes. No working window.

Hello ,

Thank you for posting in the community and I beleive you need to delete the config folder which should allow you to run Twinmotion with the default "out of the box" setup.

MAC:

> Access to the hidden library by going in the ""Go"" menu, press Alt key and click on the appearing Library.

  • Macintosh HD/Users/usernames/Documents/Twinmotion20XX/Config
  • Delete Folder named “Config”

Hope this helps and let us know if that did not work.

Kind regards,

Vincent B.

After a little playing around I think this worked!

Thank you

Dear Vincent,

I have the same problem with Twinmotion and searching for the config file but there is no such a thing in an address that you mentioned. the Twinmotion 2025 were launch on my MacBook Pro m4 pro with macOs sequoia but after I reset factory the macOS due some problems with users setting and reinstall Twinmotion its not launching anymore, I tried both 2025 and 2024 versions and both of them won’t open. I really appreciate if you help me. Twinmotion installed in share Macintosh HD/users/shared/epicgames/twinmotion

reagards,
Pouria