Trying again to get help.

Development Getting Started & Setup
1

I tried once before and didnt get any real help.
I have downloaded and installed unreal engine. On a system…that is literally made for gaming.
I use it for 3d graphic work. So this system should be able to run this program without an issue.

But no matter what I do, it crashes roughly 4-5 minutes after starting. If I dare to try and move inside the scene, crash.

I have been fighting with this the better part of a year now. I am about to uninstall it and just give up.

I was told, that it may be the maker of my puter that is the issue. There seems to be some issue with MSI builds an unreal?

I have checked the installed drivers from NVIDIA. I have made sure to check settings. I have made sure to have the correct drivers(first tried the game drivers, then the graphic ones). I have only two programs I run on this puter. DazStudio and Unreal(well, not really running that one as it won’t work)
I do not even listen to music on this system. It is just dedicated to 3d work(I even do my post work on a different puter).

The system specs are:
Core i5 11400F 2.6 GHz - 16 GB - SSD 512 GBTypePersonal computer - towerProcessorIntel Core i5 (11th Gen) 11400F / 2.6 GHz (4.4 GHz) (6-core)Cache Memory12 MBCache Per Processor12 MBRAM16 GB (installed) / 64 GB (max) - DDR4 SDRAMStorage ControllerSATA (SATA 6Gb/s)Hard DriveSSD 512 GB - PCI Express 3.0 x4 - M.2 2280 - NVM Express (NVMe)Optical StorageNo optical driveGraphics ControllerNVIDIA GeForce RTX 3060Video

PLEASE, can someone help with this? I really want to expand my creativity with Unreal, and it is terribly frustrating that I purchased a system specifically to handle programs like this…and its not running.

Thank you in advance.

P.S win11, all updates.

2

Not really, it’s not a thing. By build, you probably mean that both the motherboard and GPU are from MSI?

When you say graphic ones, do you mean Studio Drivers?

it crashes roughly 4-5 minutes after starting. If I dare to try and move inside the scene, crash.

Since this is a new machine:

3

Yes, the puter is an MSI build. It is a gameing system. Pre-made.

When giving the options to update the NVIDIA drivers, there are two options. Gaming and graphic. I use to install the gaming ones. But was told I would get better performance from downloading the drivers for “Studio” as it was the “graphics” drivers.

As for the stress test, it performs for all other programs.Even at HD renderings.(7kx8k with high render settings.)

Temp wise, she runs roughly between 36c and 40c. (I do not run the heat in the room I work in and she has a good cooling system. When it crashes, its not running hot)

as for error log, let me try and get it up and Ill grab one.

4

I know I posted the error log but…I cant seem the find the post. SO…I just tried AGAIN to use it.
I opened a blank scene, and…moved the mouse. That was it. Nothing in the scene. I moved the mouse and got this error

LoginId:b86ab86a4f1f64e39c0c36baa4999d08
EpicAccountId:ce08bf7e6d4d4f2f8c28ccd4bfc65fa8

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000028

nvwgf2umx
nvwgf2umx
nvwgf2umx
nvwgf2umx
nvwgf2umx
nvwgf2umx
D3D12Core
dxgi
dxgi
dxgi
dxgi
dxgi
dxgi
dxgi
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_RenderCore
UnrealEditor_Core
UnrealEditor_Core
kernel32
ntdll

I have all the drivers for NVIDIA installed, I have four programs(outside of what came with the puter) installed. I have no issue doing HD renders from the two programs installed. I open unreal and this happens every single time.