Our office has a subscription to Revit that comes with Twinmotion. A few of us downloaded Twinmotion following the instructions, and the download was successful except...when we open a model in Twinmotion, we see that it comes as a "Trial 2023.1 Version/Not For Commercial Use". We cannot figure out what step we are missing to be able to download a full version. We have an access granted by our administrator, so it is hard to know what else is there we are missing. Thanks.
Hi,
Thank you for reaching out, if you have the Trial version of Twinmotion installed as well it may be helpful to try launching the commercial version of Twinmotion. The next time you go to launch Twinmotion from a project after, it should open using the commercial version instead. Alternatively it may help to uninstall the Trial version of Twinmotion, so that the commercial version is the only way for the project to open.
If you are using Twinmotion for Revit, please also see our FAQ here for more helpful information on getting started: Twinmotion for Revit FAQ
Best Regards,
Morgan