I received a confirmation email that my verification was positive but the registration process gets stuck on STEP 4 Trader Verification. I get an error like this: An error occurred while trying to process the response from server. Please retry later or contact an admin for help.
I tried to go through the process from Chrome and from Edge browser - the same result. Seems, like it might be on the server side.
Start onboarding a new seller on Fab,
Get a positive verification e-mail.
Go to Fab to complete the registration process - step 4 gets stuck.
Expected Result
Iād like to go to the next steps to fill the Tax Setup and Payout to be able to publish my assets for sale.
Observed Result
Step 4 gets stuck with an error message:
An error occurred while trying to process the response from server. Please retry later or contact an admin for help.
I am also facing the same problems:
āAn error occurred while trying to process the response from server. Please retry later or contact an admin for help.ā
Same problem here, Step 1. I can only assume the bandwidth of their āserverā is saturated? Its early days but so typical of Epic. In a month or so someone might figure out there is some obscure browser extension that is bugging their systemā¦ like uninstall āWhat the Fā and all will be fine!
Iāve been trying to register for over a week, and Iām having issues at the first stage. I tried different browsers, incognito modes, and other options, but none of it works for me. Perhaps my account is somehow incompatible, but I canāt be sure (Iām just using the same one I had before). I donāt know what exactly is causing this, but thereās clearly a problem that isnāt resolved by simply switching browsers or using incognito mode. The only thing I havenāt tried is creating a completely new account, but I donāt want to do that because Iāll lose my library, and managing multiple accounts is inconvenient. So, Iām asking for attention to this issue, and if thereās anything I can do on my end to help, please let me know
