Hi there, I am trying here as not getting a reply in onboarding or the 4 private tickets I have submitted. Can someone please get back to me? it’s 3 Months in and still not had Trader self-identification verified for my organisation Evil Twin Artworks. I paid the $100 for the game to go on the store but now I am stuck as I cannot submit the store page as it won’t until the Trader information has been verified. Can someone please get back to me, even if it is to say there is a delay. At least I’d know it was processing. All the tax information etc went through fine instantly. Could someone please feedback?
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Hey there EvilGoldfish1976,
Apologies for the delay in response. Additionally, we’re sorry to hear you had issues with your Trader Verification. We saw your private case submissions and that you have been assisted. If any new problems arise, please update us with the latest details.
We appreciate your patience!