无法验证地址,我们已验证您的身份,但无法验证您的地址

Hi
I received this email.

And I change my name and address to Chinese. And reupload picture of certification document issued by the bank.

In this case, will it pass your review?

I swear I filled in my real address. I’m not sure if it’s because of the Chinese language that it failed to pass the review.

Can you tell me what should I do now?