TM 2023. 1. cloud doesn't work...it pushes into cloud, than after it finishes uploading, after a minute or two , the cloud gives processing error

Development Pipeline & Plugins
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TM 2023. 1. cloud doesn’t work…it pushes into cloud, than after it finishes uploading, after a minute or two , the cloud gives processing error

2

Hi ,

Usually, this is a temporary issue. Try uploading your content to the Twinmotion Cloud again, and it should process normally.

If you still receive a processing error, please submit a bug report here and upload a copy of your Twinmotion file packaged using the Resource Collector in Twinmotion (Edit menu > Resource Collector > Compress files) so our support team can investigate.

Best,

Raghib

3

this is happening on every try with version 2023.1 preview

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Screenshot 2023-02-28 114245

5

I had the same error. I resolved it by removing some data from the TwinMotion file, it was probably too heavy. It would be good if one could get more info about the error.

6

Thanks for letting me know that the issue is still occurring. Please submit a bug report here and upload a copy of your Twinmotion file packaged using the Resource Collector in Twinmotion (Edit menu > Resource Collector > Compress files) so our support team can investigate.

Best,

Raghib