This device only supports OpenGL ES 2/3/3.1 which is not supported, only supports ES 3.2+

Development Platform & Builds
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1

I have successfully published to the Google Play Console 20+ times, but my project recently starting getting rejected because one of Google’s test devices gives the following error on startup:

“This device only supports OpenGL ES 2/3/3.1 which is not supported, only supports ES 3.2+”

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I am on Unreal 5.0.2, and I feel like I’ve tweaked every tick box related to Vulkan and Open GL available to me. Nothing seems to work. Should I file a protest with Google, or is this something that can be resolved?

2

As far as I understand this is not a bug and I launched an app last week and was shocked to see that there were only 7k devices supported. so sad

3

How did you solve this?

I am getting this when trying to deploy to pixel 9 pro emulator, 36 api, project is on ue 5.6.1, checked the support opengl3.2 box