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"this appears to be a new device"?

for the second time in 2 days I keep getting a message from a launcher saying " T
**This appears to be a new device, browser or location. A security code has been sent to your email address his appears to be a new device, browser or location. **A security code has been sent to your email address " I have not changed PC or anything and I keep getting send a code to my email? what is this about

Sounds like the 2 step authentication, it can be disabled. It’s in your profile, bottom of Password & Security tab. Interestingly enough, you appear to be logged in :expressionless:

thanks, but why would it be telling me about having a new device or location when nothing has changed, could it be from a bigger problem like people using my account?

Not sure, I activated mine manually. I can imagine that clearing browsing data (cookies, cache) or using a different browser could trigger this. Or it might be just a ghost in the machine.

Today, when I went to Answer Hub I was logged in as 2 different people. Ninja.H(something, something, and then someone else a minute or so later).
It was only a visual glitch, though - still, pretty odd. That username came from somewhere…

We have seen this happen occasionally and we’re working to resolve it. The good news is that this does not an indication of a compromised account. Thanks for reporting this.

Best,

Josh

Our team is investigating this as well. Thanks for letting us know.

This just happened recently in my brother’s account but he cant check his authenticator code because he is using facebook account. Can you help me?