There seems to be no way for a corporation from a non-alphabetic scripts country to verify its identity.

Summary

As far as I understand, FAB allows corporations to register as legal entities. In fact, the standard identity verification instructions on FAB include a “Business” section, which asks for:

Company name

Company registration number

Company address

My company is based in Japan, where—naturally—all official documents are issued in Japanese. Therefore, it is simply not possible for us to provide proof of company existence using the alphabet. Such documents do not exist.

I contacted FAB Support regarding this issue, and I received a link to Veriff’s list of supported ID documents by country. However, this list only covers individual identification (e.g., driver’s licenses or ID cards), not business entities.

So the question is:
Is there truly no way to register on FAB as a business?
Is it mandatory to submit a personal address even when operating as a corporation?

If that’s the case, I would honestly suggest removing the “Business” section from the platform altogether—just to save future users the confusion.

As a corporation, we obviously cannot choose the “non-trader” option.
So… what exactly are we supposed to do here?

What type of bug are you experiencing?

Documentation

Steps to Reproduce

Ask for information regarding corporations from countries that do not use the Latin alphabet as an official language.

Expected Result

A list of acceptable verification documents specifically for corporations based in countries that do not use the Latin alphabet as part of their official language(s),

or a clear statement on whether certified translations are acceptable,

or an official notice stating that corporate registration is not supported at all.

Observed Result

Such documents do not exist.

Platform

Chrome

Operating System

Windows11

Hey @tukigase, I’ve passed this along to the team :slight_smile:

@tukigase Happy to look into this for you. Can you provide me your support case number?

Hi @Tyler_X , Thanks for getting in touch. Is the support number the FAB ticket number? If so, the number is 19139062.