Hello leonardopk88,
Take a look at our Launcher Troubleshooting Guide found below and follow suggested solutions. If none of suggestions work, we can move forward with grabbing your entire debug logs and ‘dxdiag’ information.
Troubleshooting Launcher for Windows
#I_am_unable_to_install_the_Launcher_for_Windows
If you have any other questions let me know.
Thanks,