I can’t see any data about the wishlist and the traffic data of my store page.
I can’t see the results of my marketing! it has been 3 days. How will I analyze the results and continue my campaign?
Guess when this problem will be solved? I’m going to take a break from spending money on advertising for my Epic page. Because I can’t access any statistics.
!!!
Look. You have to understand this. The most important thing for producers is actor movements and orientations. While we promote our games, we also have to follow the players’ movements. We have to monitor player movements while marketing and sharing. We have to access detailed information on a daily basis, such as how many people visited the page, where it came from, how many added it to their wish list.
This problem has been experienced many times before in Epic. It is still happening in 2024. If something happens daily or occasionally, we as producers can say “it could be, it’s okay, it’s a software problem”. But as far as I understand now, this is an operational problem.
My store page is active. It’s been 3 days since then. I cannot access any data.
Please ensure we have access to this data on a daily basis. If you are sensitive, we, as producers, will be more sensitive for EPIC. We will give importance to EPIC. You are the world’s 2nd largest game publishing platform. Even talking about these mistakes is ridiculous.
We expect support from you.