Summary
Hi,
I’m not receiving in this e-mail (the one that is registered in my account at FAB) about the product that I’m trying to upload there (Cyberpunk vehicles vol 1), it’s showing a “changes needed” but how can I know what I need to change if I don’t get the form?
I changed my e-mail to this one I’m using right now in the beginning of the year. The previous e-mail was hacked earlier this year, so I have NO access to them anymore. I’ve changed the e-mail at account settings a loooong time ago, but I think that for some reason the form is being sent to the previous email. There is no way for me to make that change besides what I’ve already done on account settings (triple checked), so I would like to please update the settings of my account to this e-mail.
I’m not getting any answers via e-mail from support also.
I AM receiving other kinds of e-mails regarding the store like the Sales forms, receipts from free products and more. You can see so in the images attached. I am just not receiving anything regarding the products submission for some reason and I think it might be something in your end. Probably something that hasn’t been updated.
Please, help me with this.
Support case number: 26597015
What type of bug are you experiencing?
Documentation
Steps to Reproduce
Changed the e-mail on March and still hasn’t been updated for receiving the forms about new uploads.
