The problem with downloading UE4

The UE4 progress downloading comes to a certain point and then not loaded, or rather goes in the opposite direction. Please help.

Hey HappyNickMan,

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the “Email Us” button under the “Contact Us” section.

Have a great day!