The problem when buying assets

hi when i want to buy assets on unreal market i get the following warning for my credit card:
“Looks like something went wrong. For your protection, this transaction has been declined. Please try another card or other payment methods”
And I tried with a different card and got the same error.
I talked to the bank and they said there was no problem.
Now I can’t buy anything on the market, does anyone have a problem like me, what should we do?

Having this same issue, does anyone know a solution?

@sup190 , @yucelx

You should contact CUSTOMER SUPPORT.

https://marketplacehelp.epicgames.com/s/?language=en_US