Summary
We are currently experiencing an issue where some in-game products cannot be purchased following the April 3rd release.
The issue does not affect all products, and we have not been able to identify any clear pattern or common factor among the affected items.
During the version upload process, a localization-related pop-up appeared. However, after reviewing our .po files, we confirmed that there are no missing entries in the localized texts associated with the offers.
This issue is now impacting both player experience and our monetization performance. We would greatly appreciate your assistance in investigating the root cause.
Thank you very much.
Please select what you are reporting on:
Creative
What Type of Bug are you experiencing?
Verse
Steps to Reproduce
- Open the menu by pressing I , then navigate to the V-Bucks Shop
- Click the purchase button for any of the following products:
- Class Reset Scroll
Blind Box Special- Recasting Stone x 20
- Forging Stone x 240
- Legend Starter Pack
- Gold Pouch
- Starter Bundle
- Prolonged Focus Coffee
- Portable Lucky Shop x 60
- Prolonged Focus Coffee
- Recasting Stone x 5
- Tempering Stone x 5
- Portable Lucky Shop x 20
- Forging Stone x 110
- Death Knight Sword
- Hunger Killer Sword
- Gold Pouch x 20
- Clown Stone Pack (S)
Expected Result
Enter the normal purchase flow.
Observed Result
This offer is note available.
Platform(s)
ALL.
Island Code
1324-1016-2565
