The game saves the game only on some smartphones

Hello everybody,

I hope someone can help me.

I realized, by doing tests on various smartphones, that my game on some smartphones cannot save the game.

I developed the son Engine 4.24.3 game by exporting the package with minimum SDK 21 and maximum SDK 29.

I use Android NDK r14b and JAVA jdk1.8.0_77 Could this be the problem? Should I update them?

The blueprints are correct because saving on some smartphones works, but I need it to always work!

Has this happened to anyone and knows how to fix it?

Please help me …

This is my game:…Super_Maze_3D