Hi so recently my old hard drive failed with the game paragon installed on it so I got a new one and uninstalled the launcher and went and redownloaded it but when I go to run the installer it gives me the error listed in the the title so I don’t quite know what to do about this any help would be appreciated.
Hi ChewbaccaSaurus,
I’m sorry that you are having an issue with the Unreal Engine 4 Launcher. In order to offer the best support, we have recently modified the troubleshooting process for Launcher specific issues.
Please visit: http://help.epicgames.com/
This link provides information and solutions for common issues, as well as contact information should you require additional assistance.
Thanks,
.
I was got same issue. It could be installed successfully if you delete all registr keys with ‘Epic Games’ keywords. I used ‘Windows 10 Manager’ utility.
yeah, its working for me… thx man!
Plz tell me how i can delete register keys plz help:(
- Press Windows + R buttons on your keyboard
- In appeared window insert command REGEDIT and press Enter. Will appear a new window of registry
- Press Ctrl + F
- In appeared window activate all flags and insert keywords Epic games and press Enter
- Delete registry entry you find
- Repeat steps 4 and 5 while the update will search for the entries
I can confirm that this worked for me too. Lots of registry keys to remove if you have many Epic Games installed.
Oh my, this works for me. Thank you so much for sharing this!