I left the computer on over night projecting textures. The next day I notice that the computer have restarted. So I open Reality Capture and get the option to recover the project, fine. It has happened before and worked fine. But when I try to view the models, some of them won’t load, “The file decryption key is not valid” it says. Why is this? I guess it has something to do with me already paid and exported some models?
Hi dogblessyourart, can you try one of these fixes?
FIX 1
Uninstall the older version of RealityCapture, and make sure that everything connected to that version is being removed. Those files from the previous versions
Although I had uninstalled the older version of RC it seems like my PC still kept some old stuff and just installed the new version into that folder. Those files from the older versions seem to mess with the timestamps.
Delete everything you can find from Epic Games and older RC-versions and re-install it again.
FIX 2
Remove the device from the Domain Controller and uninstall it and remove it from the registry, after new installation and online activation it may work.
The time may be a problem because it can be managed by the organization and I can be different from the official time in 1 sec approx.
FIX 3
Make it like a clean install (hold CTRL + Shift and run RC, then choose Make it like a clean install) and use Offline activation.
FIX 4
Check if RCNode.exe is blocked by system firewall. Then go to RC install folder and start RCNode - Windows show firewall notification and accept it for all networks. Additionally you can start RC as admin and in general settings do license change -> application owner resign in, also charge for offline use sign in again.
FIX 5
This issue might be connected to some really old files located in the C:\Program Files\Capturing Reality
Please try to uninstall RealityCapture then head to C:\Program Files\Capturing Reality and delete everything you will find about RealityCapture also in ProgramData, AppData, and Windows registry. Then restart your PC and try to install RealityCapture again and run the same test.
FIX 6
Rebooting (and allowing Windows to apply an update) cleared this in my case.
This seems very complicated. I just opened the old project file. Seems to work for now.
谢谢，密钥问题已经解决了，但我现在有个新的问题出现，我导出的obj文件无法用Windows自带的3D查看器加载，同时3Dmax导入模型时弹出模型过大，我该如何解决，期待您的帮助
How big is the exported model? There could be some size restrictions to open such model.
You can try to simplify the model before exporting inside RealityCapture: RealityCapture Help
我进行了模型简化，但是3Dmax导入模型还是会显示模型顶点过大，我现在不知道该如何解决，是我的模型分辨率太大了吗
How big model are you trying to import?
您的意思是指模型体积还是模型文件大小？
Both of them.
模型体积我不知道怎么跟您形容大小，文件大小是1.56G
You should see the number of vertices in the 1Ds view, when you select the model.
Is this also happening for other format or in Blender?
我重新看了，模型宽6000，高度4000，像素格式是24bit，我在blender导入时，无法看到模型，只能看到一些像素点
This seems like you are describing ortho or texture, not the model.
Can you show some print screens, as maybe there is some misunderstanding because of the translation?
好的，您稍等
How big was your original model, as you are simplifying to 10 000 tris model? I suppose it was over 1 M tris and this could be extreme simplification. We recommend to use 50% incremental steps in the simplification process.
The export settings seems to be normal to me.
50%的增量设置是指？
Use this setting:
until you will get the simplified model with the wanted triangle’s count, then export the model.
好的，我去尝试一下