Hi there,
We released our game on EGS not long ago. However, the Auto Update function doesn’t work so we have to tell our players to reinstall the game every time when we make an update. Please help us to solve this issue. It is a critical issue for us to maintain our players.
Thank you.
Hey there @Qing.Guan
We’d love to know more about this issue in order to better assist you and the players affected. In the interest of keeping your information private and secure, please submit a private case here: https://eoshelp.epicgames.com/s/?language=en_US
Please provide as many details as possible about your issue! Let us know if you have any questions!