I start up the Epic Games launcher, but when I put in my email and password, it tells me that the credentials I am using are invalid. how can I fix this and sign in? I know i am putting in the correct email and password, as I am able to sign in on this website.
Hi Lordvader12,
I’m sorry hear that you are having trouble. Please try updating your password through your account page at unrealengine.com then logging back into the Launcher.
If that does not work, generate a support ticket by e-mail accounts@unrealengine.com. They will need to get some account information from you in order to assist.
I am having a similar problem, except when I open Epic Games Launcher it won’t do anything to sign me in. It usually says “Welcome back, (Username Here), Please Wait While We Sign You In To Your Account…” But now it says nothing and i can only check settings.
It was stuck at sign in multiple times with error messages, until the moment I found this post. Then suddenly it worked. Like magicccc