The cloud model (PTS) imported in TwinMotion is being imported colored blue. How can I import it with its original realistic colors?

Development Pipeline & Plugins
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Original cloud model with the real colors of the site (desired in TwinMotion).

PTS import in TwinMotion being blue (not desired).
PTS import in TwinMotion being blue (not desired).720×326 148 KB

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  1. Solved: I figured that the format I was using for the point cloud (PTS) does not contain any image data, and that's why the original colors were wrong. Instead, I converted the file into E57 in Autodesk Recap (.e57), which is a file format that supports both point cloud and image data. When importing the E57 in Twinmotion, it worked perfectly.

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HI, Even when I import a .e57 file - exported from Recap- it is still blue. Does anyone have any advice on how to solver this? Thanks :)

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Having the same issue with Pointclouds seeming to come in BLUE? This is an e57 file that was fine in 2022... just since import into 2023 TM.

Like the red and blue have swapped?

e57 file blue issues
e57 file blue issues720×406 129 KB

This has happened on other projects too.

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Hi ,

If you're able to share a copy of the affected files, could you please submit a bug report here with a copy of your Twinmotion file and your .e57 file so our support team can investigate this?

Best,

Raghib

6

Hi ,

Thanks to sarahimsworth, we were able to find a bug affecting the .e57 file types in Twinmotion 2023 is causing this. The developers are working on a fix. In the meantime, we recommend using an alternative file type, or continuing to use Twinmotion 2022 if you need to use .e57 files until we can release a fix.

Best,

Raghib

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Hi. I have the same problem now, even in 2024.1. Didnt You fix i already? Or do you have a solution ?

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Using Twinmotion 2024.1.2 and importing a PTS or E57 file from Recap still have problems. PTS is red and E57 has blue color. So there still is RGB problems.

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This still is an issue