Textures problem in patch 2022.2.3

Hi, from time to time when using Twinmotion, it happens that after sending the model from Archicad some textures are replaced with the default gray and black checkered pattern. When this happens, I am no longer able to apply any texture and refreshing the model again does nothing. In patch 2022.2.2 there was not any problems, but in 2022.2.3 it happens all the time.

Can anyone tell me why this is happening and how to avoid it? Thanks

Hi Konrad, could you please use the "contact us" button to report a bug and attach your file (.TM)

I am very curious to investigate and log this issue.

Thank you

MC

Sure, I will send the report.

KB

I have the same problem, could you forward me the solution for this?

I use 3d max 2022 I export with datasmith to the latest version of twinmotion

Honestly I haven't got answer for that. Twinmotion for some reason started to work properly. Try to "Verify" Twinmotion in launcher, I don't know if this is the reason why program started to work properly but it could help me.

That could be a solution but also always make sure to use the right plugin with the right version of Software and Twinmotion.

The Datasmith Exporter plugin 5.1 compatibilities with Twinmotion is a recurring issue.

Please see this article for more information.

Cheers

MC

If only this bug will happen again. Funny but after one week crashing currently file is working correct...