Setting texture filtering mode on each texture to “Pixelated” changes them in the editor but after saving and going to the listing preview page, the pixelated effect goes away despite the option still being selected.
What type of bug are you experiencing?
Other
Steps to Reproduce
Edit 3D settings in the new 3D viewer.
Click materials at the bottom of the window.
Click the “Show Advanced Panel” icon in the top right of the material window.
Click the material you want to edit.
On the “Base Color” panel, click on the “Texture Parameters” button.
Change “Filtering” to “Pixelated”.
Save changes.
Exit
The “Pixelated” texture filter does not work after exiting the viewer.
Expected Result
The “Pixelated” filtering mode should stay after being applied.
Observed Result
The “Pixelated” filtering mode is not staying after being applied.
Platform
Firefox browser.
Operating System
Windows 11.
Additional Notes
Please fix this bug or find a workaround before Fab launches. All of my assets rely on this pixelated style and they all look terrible without it.
Hello, could you please give me a link to the problematic listing so I can investigate. There was an issue where the setting was not saved. It’s been fixed but maybe the issue is more complicated than that.
This issue is more complex than anticipated. Turns out it’s a windows only issue. We’re investigating but issue might be deeper in Google Angle layer (webgl backend on windows). That’s why it’s taking time.
I’ll update this thread when we know more.
We found a fix for this issue. It was a combination of texture filtering and anisotropic filtering that somehow produce an undefined behavior, that is different depending on the platform.
I’ll ping you back when the fix is released.
