System crash

Development Platform & Builds
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1

I have a system crash in editor…
Video: - YouTube;
Build Type: ‘Binary’ from the Unreal Launcher;
Build version: 4.11.0 & 4.10.4

System Specs:
Win 10 x64: Build 10586
CPU: AMD FX-8350
GPU: MSI Radeon R9 380 Gaming 4G

2

Hi vivessa,

I have not been able to reproduce the issue on a system running Windows 10 in house: I watched the video but it was a little difficult to tell what was going on and may have missed something. Please list some repro steps:

Also, the following link discusses a number of users experiencing issues with UE4 and your GPU:

https://answers.unrealengine.com/questions/284441/amd-r9-380-very-frequent-crashes.html

A few notable solutions:

  1. On Windows 10, running the editor in -DX12 Mode (Although there is a specific crash logged under specific circumstances in this mode)
  2. Updating your Radeon Drivers
  3. Changing the Shadows quality Epic to low

-Please try these and let us know if they correct/improve the issue and/or list some repro steps.

-Thanks

3

Hi vivessa,

Since we have not heard back from you in a few days we are closing this post as “resolved” for tracking purposes. However, if you are still experiencing crashes on your Windows 10 system, please respond with the requested information and we will continue to investigate.

Thanks,

.