Hello, today I received an unexpected suspension even though all my map updates were reviewed and approved yesterday and again this morning. I’m confused because I only received one valid sanction this month related to my creator profile. Another sanction from earlier in the month was overturned, and a previous one was my fault, so I didn’t appeal it. Aside from that, I only had two or three sanctions last month.
The most recent sanction I received was four days ago, and nothing has happened since then. I was still able to publish a new update today and it passed content review without any issues. Then, out of nowhere, my account was suspended.
The suspension reason states: “Do not create islands that promote the use of cheats, exploits, glitched items, server crashes, and bugs. Do not scam players on your island. Do not mislead players anywhere in your island, including using misleading tactics that trick them into favoriting your creator profile page or recommending your island.”
I am confused because I do not have any recent violations related to this, and I only have one active sanction for this month. I believe there may have been an error, and I kindly request that someone from support review my account and suspension. I feel that I was suspended unfairly.
Thank you for your time and assistance.