I don’t understand, I just received a ban, it says to me that it’s about using sexual content and I don’t understand what it has to do with it because I didn’t use any such content and didn’t even hint about it. When I contact them they don’t answer me and just tell me that the issue is under investigation. Last time this happened they didn’t call back Eli at the end at all. I’m very nervous because this is not the first time they just knock Ban because of their system that doesn’t work. I now have two weeks in Ban for no reason. They don’t help, what can be done?
Please reach out to support at epicgames.com/help. Thank you!
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