Hi Sunlolo,
I admit that the documentation is a bit light regarding the configuration of the joysticks.
Can you give me more details? Does the virtual joystick move?
The preset has no input configured by default. Have you added inputs for character movement or camera control? Like for example “Gamepad Left Thumbstick X-Axis” for Main Input Key and “Gamepad Left Thumbstick Y-Axis” for Alt Input Key.