Support Request cannot be submitted; unable to submit refund request

Summary

Support Request cannot be submitted; unable to submit refund request

What type of bug are you experiencing?

Other

URL where the bug was encountered

https://support.fab.com/s/?language=en_US&ProductOrigin=FabSupport&token=

Steps to Reproduce

I have tried switching devices and browsers, but neither worked. After filling in the detailed description, I clicked the submit button, and then time seemed to freeze. The page showed no changes, and the submit button became unclickable.

When using the browser’s F12 developer tools, an error and a warning appear. I’m not sure if this is related to the issue.

I have manually submitted a refund request via email to your fab-support email address. However, I have not received any confirmation email, and I cannot confirm whether you have received my refund request.

Expected Result

Support Request Sent Successfully

Observed Result

Nothing happened.

Platform

Edge(windows 10)
Safari(iOS 18)

Operating System

windows 10
iOS 18